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Policies

Shipping and Handling

Shipping and Handling Charges: Shipping and handling charges are based on total price of your order. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared.

We will notify you if there is an increase in the shipping charge or your order prior to billing and shipping.

Shipment By UPS: We ship via UPS Ground or US Postal Service in the continental US. Shipments to Alaska & Hawaii and International orders will have an additional shipping cost applied.

Delivery Time: Allow 4-10 business days for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii and International Orders.

Consolidated Shipments: Entire orders will be shipped together if possible.


Returns and Exchanges

General: All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns.

Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 15% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.

Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.

Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges.

Customer Order Error: Incorrect customer orders can be exchanged for any other item without paying the restocking charge. However, the customer will pay the additional shipping and handling charge. The replacement item must be at least 75% of the value of the original item.

Return Shipping Instructions: Return via prepaid UPS or US mail. Insure shipment for full value of purchase. Use original packaging. We are not responsible for packages lost during return shipping.

Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions. Send exchanges and returns to dealership.


Sales Tax

Sales tax is charged on instate orders if required by law.


Payment Methods

Orders accepted via secure online order form only. Most major credit cards are accepted. Credit card purchases verified for your protection.


Backordered Items

Backorders: If an item is backordered, we will notify you via e-mail. Shipments scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option. Filling backorders: Backorders will be filled before new orders when the backordered items become available.


Policies

Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices on the website do not obligate us to those incorrect prices. We reserve the right to refuse to sell to anyone for any reason.


Secured Online Shopping

We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection. Verisign, Inc., provides our Secure Server Certificate through Dominion Enterprises.



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Industry News:

Catalytic Converters Are Coming Soon - 06/03/2009
If you cancelled your move to California to avoid having to buy catalytic converters for your stern drive or inboard gas engines, then we have some bad news. If you buy a new boat in 2010 – in any state -- you may have to. As we noted last year when it happened, the EPA has formalized new exhaust emission standards for marine “spark-ignition” engines and they will be fazed in next year. Based on what boat builders are charging extra for products going into California (which required catalytic converters in 2008) you will be paying anywhere from about $2750 to $5000 more extra for that new boat. (Most outboard engines comply with the new regs already and diesels are not “spark-ignited”.)

Catalytic converters will be required of every new 2010 stern drive or inboard gas engine anywhere in the U.S., raising the price anywhere from $2,750 to $10,000 for a new boat.

We are told by John McKnight, Director, Environmental & Safety Compliance for the NMMA, that all 2010 stern drive and inboard gas engines will have to be EPA emissions compliant. He said the operative phrase here is “engine model year” not the “boat model year.” So that means, as we understand it, that engines made in 2009 which go into 2010 boat models will not be required to have the catalytic converters.

McKnight said that if there are 2009 engines in the distribution pipeline without catalytic converters after January 1, 2010, that is all right so long as the engine companies start installing them with their 2010 engine models.

Coming in 2010
What this means for consumers is that sometime during 2010, Volvo Penta and MerCruiser will flush out all of the 2009 non-catalytic converter-equipped engines and change over to the new requirement. It means that as the old product is sold off it will be replaced with boats with the catalytic converters – and a higher price tag. This is how the change over occurred in California in 2008 and it seemed to work fairly smoothly.

Higher Costs
If there was ever a reason to buy a boat before a model change over this is it. We have spot checked the extra charge builders are making to their California customers for engines equipped with catalytic converters and it seems to be running from $2750 to about $5000 per engine, depending on the size of the engine and the boat. That means boats with twin stern drives or gas engines will cost from about $6,000 to $10,000 more.

Ironically, this means that the small “affordable” sport boats will be hit with the highest price increases, at $2750 extra that would be nearly 20% for one low-priced 17-footer we checked. Boats in the 20’ to 26’ range with single engines might go up something on the order 6% to 12%, and the largest boats, say those with large twin gas inboard engines in a 35-footer, may only go up 4% overall.

But whether it is a 4% increase or a 20% increase in the total price of the boat it is a cost that can’t be negotiated away. And it is here to stay.

The New World
All of this means that carburetors will be a thing of the past. The EPA in its ruling said, “We expect manufacturers to meet these standards with three-way catalysts and closed loop fuel injection.” But that is not all. The EPA is requiring that monitoring systems be embedded in the exhaust system to signal if the unit is not working properly.

The EPA did not stop with engines, and it also adopted “…new standards to control evaporative emissions for all vessels using marine spark-ignition engines. The new standards include requirements to control fuel tank permeation, fuel line permeation, and diurnal fuel tank vapor emissions, including provisions to ensure that refueling emissions do not increase.”

There will be benefits to the boat owner beyond taking part in improving air quality. The catalytic converters greatly reduce the danger from CO emissions as they will be so low as to be virtually unnoticeable. By stopping fuel line permeation there should not be any odor of gasoline in a boat and chances of explosion should be reduced. And catalytic converters have been found to improve fuel mileage and horsepower slightly.

So the world moves on. And the boating environment becomes a little bit better and a little bit more expensive.

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